Comments on: Airtel Call Home sucks

By: Dhanananjay

Dhanananjay — Sat, 29 Dec 2007 22:13:02 +0000

i had given a required for cancellation of edge services 28.12, it have been three days till now the services are active
Firstly they gave me wrong
information, that my handset is compatible with edge, but later when i not getting the speed of edge they say that my hansed is not compatible

I have been calling the customer care for the same, now that they have blocked my calls
A person calls up customer care again-n-again only when he is having some problem or when the problem is not rettfird that does not mean u block the call of ur customers. An customer any call the care reppedly if he is not been proper services

By: Raja L

Raja L — Mon, 17 Sep 2007 19:16:00 +0000

Hi Guys,

What can I do to make a complaint on them. Where to do and how to do. Can anyone assist me?

I really wanna do it. Please assist.

Thanks in advance

By: Ravi Baarnawal

Ravi Baarnawal — Thu, 13 Sep 2007 20:12:44 +0000

Airtell sucks —-

Agree. Airtel really sucks and is not worth it. Better pay a little high to reliance and other companies to get a good quality service and without bothering to followup with airtel customer care and your credit card company.
Airtel does not have capacity to handle such consumer base and they never try to improve. Customer care would say trust me in 24 hours you would get the rpoblem resolved and since each new day brings another 24 hours with it , their 24 hour never comes to end. OR may be they want us to call anytime other than between 12:00:00:001 and 23:59:59:999 .
This company really sucks and wastes a lot of time for all of us.

By: Ravi Seethamraju

Ravi Seethamraju — Wed, 12 Sep 2007 17:56:15 +0000

Hi,
I signed up with Airtel just when they offered their service. The price was great. The website was bad. It did not let me register my cellphone, still I went ahead and in general found the call quality not bad and I liked the fact that airtel customers back home did not get taxed on their airtime when I called, but that was it. Every time I tried to recharge it was a huge hassle as I had to re-enter all my credit card details to do that and then they came up with the auto recharge option and I though OK they got it under control, but no that was the start of my trouble. The auto-recharge never worked and than on top of it, neither did the manual recharge. I called customer service almost twice a week for 6 weeks hoping that they fix it. Every time the answer was that they are escalating the issue and that it will be fixed in 24hrs. Finally I got frustrated and cancelled my account. Thankfully I was not foolish enough to cancel my Reliance account all the while and that has been working like a charm. If the management of airtel does not wake up at this rate, they will have to forget their call home service.

By: Milind

Milind — Mon, 03 Sep 2007 07:09:34 +0000

Hi,
PLEASE! PLEASE!! PLEASE!!! Don’t go for AIRTEL because I am suffering a lot. I just want ot use GPRS facility which is Rs. 12 per day. there are many flaws in their system.
1. u can not deactvated it before 24 Hrs. if u want ot use it just for a day then u have to pay Rs. 24.
It’s huge wake up AIRTEL people b’caz IDEA is giving GPRS just for Rs.5/- Per day.
2. They created a flaw in deactivating GPRS system so u will easily activate GPRS but can’t
deactivate it by sending SMS so they will deduct u r AMT. forcefully.
3. STAFF is so arrogant & not co-operative they will not solve u r any problem.
if u want ot have a experience the pl. visit @ Vega Centre, pune. u will have a worst experience.
4. I know 100’s of people who are get cheated by AIRTEL.
5. I think AIRTEL management hired the full STAFF from SLUM area.

By: Deepak Yadav

Deepak Yadav — Sat, 02 Jun 2007 10:13:48 +0000

Again A poor Show by Airtel India call - Summer Shower Offers Flops

Recently i came to know about Airtel Summer Shower Offers. THey mailed all their registered Customers but the truth is that to reach them REGISTER Or RECHARGE neither their website is working (down from last 5 days……nor their toll free number works……i m trying to contact them but even after dialing thir nos hundreds of time they dont respond…lines always busy………..a very poor show by airtel once again…..

Airtel guys are Loosers…….

By: j Roy

j Roy — Sat, 02 Jun 2007 07:34:26 +0000

Pathetic simply Pathetic!!!

This is what i would call Airtel callhome service. Ever since they launched they seems to have one or the other problem. Even now on their new Summer Showers Offer…they have proven themselves NUTs……there site is down from last 4-5 days & they dont respond to phone calls/emails. Their customer care no is always busy. That junk of webpages which they call as website is fully broken and too slow…it never works!! Don’t go with Airtel.

I feel Reliance India call is much better….No issues with reliance…..Had been using it for more than an year. They have also slashed thier prices. More important I heard that they are bringing some offers very soon.

By: ankita kothari

ankita kothari — Sat, 02 Jun 2007 07:32:13 +0000

Airtel Sucks———Reliance Rocks!!

What kind of service Airtel is providing they ONLY know…….bcoz their website never works…..their customer care numbr doesnt work…..they dont revert to E-mails…..you can not get through numbers…..lines always busy…..they charge you extra…..they give no offers…..even wen you fulfill all conditions….So I Have pretty much given up on AirTel Call home & now Started using Reliance back. For the last couple of weeks been very delighted to use Reliance…….need not to bother much & good easy connectivity!!

I for one though will never use AirTel again!

By: Sonal Shah

Sonal Shah — Sat, 02 Jun 2007 07:30:21 +0000

Airtel Call home really Sucks!!

Even I agree that they have the worst service in the world
their service sucks….really sucks big time… now even their latest Summers Shower offer is super flop. Since the day they announced, their website is down and not workin. website is so slow looks like the top management themselves physical load the data when you log on. Even when one tries calling their Customer care number they never respond.

If this will be the level of service they give Soon they should pack their bags & move. Seems they r having hard times as reliance India Call has come up with many new offers and with quality Service & nominal rates.

I feel airtel is finding difficult to cope with Reliance as it has matched their rate to Airtel, I myself see no point in going thro’ the Airtel frustration and I have stopped using Airtel and switched back to Reliance…

By: sandeep g

sandeep g — Thu, 10 May 2007 01:27:30 +0000

I agree completely to the fact that Airtel Service sucks , big time…now that Reliance has matched their rate to Airtel, I myself see no point in going thro’ the Airtel frustration and I have stopped using Airtel and switched back to Reliance…may be one day Airtel will be at par with Reliance or even better but until then, I am with Reliance…